Privacy Policy

This privacy policy ("policy") will help you understand how Susan Hess Counseling (Susan Hess LPC LLC) uses and protects the data you provide to my practice when you visit and use www.susanhesscounseling.com ("website").

I reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, I advise you to frequently visit this page.

What User Data I Collect

When you visit the website “Contact Us,” page, I may collect the following data:  

-Your name and email address.

-Other information that you provide in the Notes section.

Why I Collect Your Data

Your data is collected for several reasons:    

-To better understand your needs.

-To improve my services to you.

-To send you promotional emails containing the information I think you will find interesting.

Safeguarding and Securing the Data

Susan Hess Counseling is committed to securing your data and keeping it confidential. I have done all in my power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help safeguard all the information collected online.

Cookie Policy

The susanhesscounseling.com website uses limited cookies. If you agree to allow the website to use cookies, you also agree to allow use of the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).Any data collected by using cookies is used to customize to your needs. After the data is used for statistical analysis, the data is completely removed from the system.Please note that cookies don't allow me to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that I can provide a better experience for you.If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

Links to Other Websites

The susanhesscounseling.com website contains links that lead to other websites. If you click on these links Susan Hess Counseling is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from my website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:When you are filling the form on the Contact Us page, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.If you have already agreed to share your information with me, feel free to contact us via email and I will be more than happy to change this for you.Susan Hess Counseling will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

No mobile information will be shared with third parties/affiliates for marketing /promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Becoming a Client

The susanhesscounseling.com website is only used to arrange your initial free consultation. If you choose to become a client at Susan Hess Counseling, you will receive a link to join Headway, the HIPAA-compliant platform I use for collecting your personal information, conducting sessions and communicating securely.